ACT Museum

Jobs

CUSTOMER ASSOCIATE

We are looking for a part-time enthusiastic Customer Associate to join the ACT Museum team! The ideal candidate is friendly, reliable, and enjoys working with customers of all ages. You’ll help create a fun and engaging museum and shopping experience by providing excellent customer service, maintaining a tidy and playful environment, and staying knowledgeable about our building toys.

Responsibilities

  • Greet customers warmly and provide assistance with museum wayfinding selecting building toys.
  • Maintain store appearance by organizing shelves and restocking inventory.
  • Operate the cash register, handle sales transactions, and process returns or exchanges.
  • Share knowledge of museum exhibits, new arrivals, and special events with customers.
  • Ensure store safety and cleanliness, especially in high-traffic and play areas.
  • Engage with children, families, and all ages in a positive and friendly manner.
  • Follow all store policies and procedures, including loss prevention.
  • Demonstrates a commitment to diversity, equity and inclusion efforts of all colleagues and customers regardless of age, cultural background, ability, ethnicity, family status, gender identity, immigration status, national origin, race, religion, sex, sexual orientation, socioeconomic status, and veteran status.
  • Complies with workplace expectations, attendance and punctuality, drug-free workplace, harassment in the workplace, and other employment-related policies and procedures; and all other rules, guidelines, requirements, standards, and practices that are applicable to the position.
  • Assess building toys for trade-in.

Qualifications

  • Prior retail or customer service experience preferred but not required.
  • Knowledge of LEGO strongly preferred, or an interest to develop knowledge.
  • Strong communication and interpersonal skills.
  • Friendly, patient, and energetic personality.
  • Ability to multitask and stay organized in an occasional fast-paced environment.
  • Basic math skills for handling transactions.
  • Ability to stand, move, and lift up to 25 pounds on occasion.
  • Flexibility in work scheduled with advanced notice.
  • Be at least 18 years of age.

Work Schedule

  • Every Thursday
    • 3:45-8:15pm
  • Every other Saturday
    • 11:45am-6:15pm
  • Additional shifts will be available with advanced notice

Salary

$15.00/hr

Benefits

  • 15% discount on retail items

Applying

To apply, please send a resume and three references to info@actmuseum.org